Refund Policy

Effective Date: 4th August 2025

At NASINCO Travels & Tours LTD, we strive to provide excellent service and transparent policies. This Refund Policy outlines when and how refunds may be granted.

1. General Conditions

Refunds are available under limited circumstances and are reviewed on a case-by-case basis. Refund eligibility depends on the stage of service, type of request, and third-party involvement (such as embassies or immigration offices).

2. Non-Refundable Services

The following are non-refundable once payment has been made:

Visa application fees paid to embassies or third-party processors
Government or consular charges
Processing fees for services already initiated
Flight tickets or hotel bookings marked as non-refundable at the time of purchase

3. Partial Refunds

You may be eligible for a partial refund if:

Your request is cancelled before submission to the embassy or third party
Documentation is incomplete and the process hasn’t officially begun
NASINCO is unable to proceed due to unforeseen internal issues

Note: Administrative charges may apply before refunding any portion of a payment.

4. Timeframe for Refund Requests

Refund requests must be submitted in writing to nasinco78tr@gmail.com within 7 days of the transaction or service initiation. Requests received after this period may not be eligible for consideration.

5. Refund Processing

Approved refunds will be processed within 7–14 business days through the original payment method, unless stated otherwise.

6. Contact

If you believe you are eligible for a refund or have questions regarding this policy, please contact us at:
📧 nasinco78tr@gmail.com